What happens to the details you send.

Who is responsible

Deliverable is run by Ethan Truong, working on his own from Ho Chi Minh City, Vietnam. I am responsible for the personal data described here. You can reach me at ethan@deliverablework.com.

Deliverable is based in Vietnam, so Vietnam's personal data protection law applies. Before the form sends anything, it asks you to tick a box agreeing to your details being used as described here. I keep a record of when you agreed, the wording you agreed to, and the version of this notice.

What this site collects

Only what you enter in the enquiry form: your name, your email, your company if you add it, and your message.

The site sets no cookies and runs no analytics, advertising or tracking scripts. Like any website, the hosting provider keeps standard server logs, such as IP address, browser type and time of visit, to run and protect the site.

Why I use it

• To reply to your enquiry. You started the conversation, and replying is what you would expect.
• If we work together, to prepare a quote and run the project.

Your details are not added to a mailing list, sold, or shared for advertising.

Where it is stored

Form submissions are stored in a database run by Cloudflare, and a copy is sent to my mailbox, which is run by Google. The site is hosted by Vercel. All three may process data on servers outside your country, and all three publish data processing terms that cover international transfers. No one else receives your details unless the law requires it.

How long I keep it

Enquiries that do not lead to a project are deleted within 12 months of our last contact. If we work together, project records are kept for as long as the project needs them and as long as tax and accounting rules require.

Your choices

You can ask me to show you what I hold about you, correct it, limit how I use it, or delete it. You can also withdraw your agreement or tell me to stop contacting you at any time. I will then stop using your details, which means I can no longer reply to that enquiry.

Email ethan@deliverablework.com. I will confirm I have your request within 2 working days. I will then show or correct your details within 10 days, stop or limit their use within 15 days, and delete them within 20 days. If a request needs longer, I will tell you why.

If you are not happy with how I have handled your data, you can complain to the data protection authority where you live, such as the ICO in the UK, the OAIC in Australia, or the PDPC in Singapore.

Changes

If this changes, the updated version will be posted here with a new date.